Membership
What is the Mondays Makers Club?
The Mondays Makers Club is a free membership program where you get to enjoy exclusive benefits every time you shop with us. Click the link below to find out more.
How do I join the Mondays Makers Club?
You can join Mondays Makers Club simply by creating a free account on our website. Click here to register for an account now.
What are the different tiers and benefits?
There are a total of 3 tier levels (Silver, Gold, Platinum), which you will be automatically determined based on your accumulated spend on our website within a 12-month period.
Accumulated spend includes all purchases online but excludes discounts, shipping costs, MM points, gift cards and store credit usage.
Click here to find out more about the different tiers.
As a Platinum member, how do I use my membership discount?
The membership discount for Platinum members will be applied to your order only if you are logged in to your account.
The membership discount is only valid on regular-priced products (excluding gift cards, store credits and promo codes redeemed).
How do I use my birthday discount?
All members will be eligible for a birthday discount during their birthday month if they provide their birthday details in their account details prior to the first day of their birthday month.
The birthday discount can only be used once and will be automatically be applied to the first order made during your birthday month. Kindly note that the birthday discount cannot be used in conjunction with other promotions.
What is accumulated spend?
Accumulated spend is used towards the upgrading and maintenance of your membership tiers.
Accumulated spend is earned from making purchases on our website. Note that accumulated spend excludes discounts, shipping costs, MM points, gift cards and store credit usage.
How long will my accumulated spend last? Will it expire?
Your accumulated spend resets when your membership tier is upgraded or when your membership tier expires.
Any excess accumulated spend beyond the amount required for the membership tier upgrade is carried over when your membership tier is upgraded to a higher level.
Will my membership tier expire?
Silver members - Membership will never expire but your accumulated spend will expire after 12 months.
Gold members - Membership is valid for 12 months from the date you qualify.
Platinum members - Membership is valid for 12 months from the date you qualify.
How do I maintain my membership tier benefits?
Gold members - Your membership will be valid for 12 months from the date you qualify. During this 12-month period, you can accumulate $600 spend to extend your Gold membership for one more year.
Platinum members - Your membership will be valid for 12 months from the date you qualify. During this 12-month period, you can accumulate $1,500 spend to extend your Platinum membership for one more year.
Your membership tier will be downgraded to the next tier based on your total accumulated spend over the course of this 12-month period.
How do I get upgraded to a higher membership tier?
All online purchases on our website (excluding excludes discounts, shipping costs, MM points, gift cards and store credit usage.) contribute towards upgrading your membership tiers.
Once you reach the required accumulated spend for the next tier, you will be automatically upgraded and gain access to the exclusive benefits that come with it.
Upgrade to Gold membership: Spend $600 within 12 months to become a Gold member.
Upgrade to Platinum membership: Spend $1,500 within 12 months to become a Platinum member.
What happens to the excess amount if I accumulate more than the required amount needed for a membership upgrade?
Any excess accumulated spend will count towards both tier upgrades and tier renewal.
When will my accumulated spend and MM Points be reflected in the system?
Accumulated spend and MM Points will be awarded when your order status has been changed to "Completed".
What is the difference between accumulated spend and MM points?
Accumulated spend is earned from making purchases on our website. Note that accumulated spend excludes excludes discounts, shipping costs, MM points, gift cards and store credit usage.. Accumulated spend is used towards the upgrading and maintenance of your membership tiers.
MM Points can be earned from various activities and used to exchange for discounts off your future orders.
How can I earn points? When will my points expire?
MM Points can be earned from various activities and used to exchange for discounts off your future orders. Here are some activities that can help you to earn points:
- Made purchases on our website
- Follow us on social media
- Review your purchases
- Upgrade of membership tiers
The list of activities is not exhaustive and will be periodically updated as needed.
MM Points earned will expire after one year. Once expired, these points cannot be reinstated. You can track your MM points history here.
How do I use my MM points?
Sign in to your account and your MM points will only appear as a payment option if you have accumulated sufficient points to be redeemed.
Every 100 MM points can be redeemed for $5 off your order.
Can I transfer the spend or points in my account to someone else?
Accumulated spend and MM Points are not transferrable and can only be used by the account holder.
When will Gold and Platinum members receive early access, exclusive offers and rewards?
Gold and Platinum members will receive early access to launches and sales, exclusive offers and rewards through email from time to time.
Is the membership programme available to customers worldwide?
Our membership programme is available to all international customers.