Warranty
What is your warranty policy?
We are confident in the quality of our products and provide a two-year warranty from the date of purchase. Please refer to the link below for more details on our warranty policy.
Are repairs chargeable?
Repairs are free of charge within the 2-year warranty period - all you have to do is mail it back to us!
A US$20 fee is charged to cover return shipping and handling for international customers. The return shipping for repairs initiated in Singapore is free.
How do I make a warranty claim?
Please email us at contact@mondaysmade.com with the following information:
- Name
- Email Address
- Your Order ID
- Photos of the product that needs repair
We will follow up with you within 2-3 business days to assist you on the next steps.
Can I resize my Mondays Made ring?
We are not able to resize rings. If a ring does not fit you properly, we recommend returning the ring within 30 days from date of delivery and placing a new order for the correct ring size.
Why are my earrings posts bent?
Bending of earring posts, especially for sterling silver earrings, is a common occurrence as silver is a relatively malleable metal. Frequent handling (wearing and removal of earrings) can cause this - this is normal and not a defect.
If the posts are out of shape, gently bend them back into position, taking care to avoid damage.