Returns & Exchanges
What is your return policy?
Please refer to the link below for our return policy. All returns have to be made with 30 days from date of delivery.
How do I return my online purchase?
For detailed information on our returns process, please refer to the "Initiate A Return" section in our Return Policy.
Kindly note that returns shipped back without prior initiation in our Returns Center will not be accepted.
How much is the return shipping fee?
For detailed information on our return shipping fees, please refer to the "Return Shipping Fee" section in our Return Policy.
Can I return a gifted item?
Yes. We provide store credit for returns within 30 days for gifted orders. To ensure eligibility for returns, please review our return policy here and send us an email at contact@mondaysmade.com to request your return label. Kindly include the following information:
1. Order number if available. If not, providing the purchaser's full name and email address would also assist us in locating the order.
2. Shipping address where the return parcel will be shipped from.
3. Email address linked to your Mondays Made account so we can issue store credits once the return is processed. If you do not have an account with us, you can easily create one by clicking here.
When will I receive my refund?
Your return will be processed within 1 week from when we receive the returned items. An email update will be sent once your return and refund has been processed. It may take 1 to 2 weeks for refunds to be posted to your original mode of payment.
What is your exchange policy?
For exchanges (including ring size changes), please email us at contact@mondaysmade.com with your order ID and details on the exchange. We will get back within 2 to 3 business days on next steps.
Can I return items I have purchased with store credit or gift cards?
Yes, items purchased with store credit or gift cards are eligible for refunds via store credit only. To ensure eligibility for refunds, please review our return policy here.
